1. Placing an Order
1.1 Order Process
To place an order, please follow these steps:
- Browse and select your desired products.
- Choose the appropriate size or variations.
- Click “Add to Basket.”
- Review your selections and proceed to checkout.
- Enter accurate shipping and billing details.
- Confirm your order and click “Place Order.”
1.2 Order Confirmation
After placing your order, you will receive a confirmation email containing your order details. Please keep this email for reference. If we are unable to process your order, we will notify you promptly.
1.3 Order Cancellations
We reserve the right to cancel orders for reasons such as stock unavailability, incorrect billing details, suspected fraud, or delivery limitations.
1.4 Verification Process
Order verification may take up to 48 hours. If additional information is required, we will contact you promptly.
2. User-Generated Content
2.1 Usage Rights
By submitting content, you grant us the right to use it. If you wish to restrict usage, please contact us.
2.2 Content Violations
Content that violates our policies may be removed, and repeated offenses could result in account suspension.
3. Pricing and Promotions
3.1 Price Changes
Prices may change without notice, but we will honor the price shown at checkout for completed purchases.
3.2 Discount Policies
Discount codes must be entered at checkout and cannot be applied retroactively.
3.3 Gift Cards
Gift cards are non-refundable and cannot be exchanged for cash. To check your balance, contact our customer support team.
4. Shipping & Delivery
4.1 Shipping Accuracy
Please review your shipping details before completing your order, as incorrect addresses may cause delivery delays.
4.2 Delayed Shipments
Delays due to customs, weather, or holidays are beyond our control, but we will assist you in tracking your order if needed.
5. Intellectual Property Rights
5.1 Copyright Compliance
Our designs are inspired by fan interpretations. If you believe any content infringes on copyrights, please contact us.
6. Limitation of Liability
While we are not liable for delays beyond our control, we will make every effort to resolve issues promptly.
7. Changes to Terms
Any major updates to these Terms will be communicated via email or a website announcement.